Product Support

We utilise this support form requests in order to streamline support requests and serve you efficiently. Every support request is assigned to a professional technical support personal and there will be a follow up email/call within 24hrs after your submission. Please provide valid and accurate data or else your submission will be automatically declined by the system.

Important notice: Free support provided by Memory World is strictly for Manufacturers’ Warranty matters/defects only. Matters related to Applications, Network, User Data or areas which are not covered by the Manufacture’s Warranty are payable.

Service Centre:

1, Rochor Canal Road, #04-12, Sim Lim Square, Singapore 188504
Hotlines: 6333 4500 
Operation days: Monday to Saturday (10.00am to 7.00pm)
Closed on public holidays

    Date of Purchase - dd/mm/yyyy (required)

    Merchant's Name (required)

    Invoice No.
    Please be informed if you do not submit the Invoice number , the default warranty based on manufacturing date will be applied.

    Product Type (required)


    Manufacturer (required)

    Model Number (required)

    Serial Number (required)

    Case Reason (required)


    Case Description

    Your Name (required)

    Company Name

    Type of Customer: End UserResellerGovernment

    Email (required)

    Contact Number (required)

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