General Support

We utilise this support request form in order to streamline support requests and serve you efficiently. Every support request is assigned to a professional technical support personnel and there will be a follow up email/call within 24hrs after your submission. Please provide valid and accurate data or else your submission will be declined automatically by the system.

Important notice: Free support provided by Memory World is strictly for Manufacturers’ Warranty matters/defects only. Matters related to Applications, Network, User Data or areas which are not covered by the Manufacturer’s Warranty are payable.

Service Centre:

1 , Rochor Canal Road, #04-12, Sim Lim Square, Singapore 188504
Hotlines: 6333 4500
Operation hours: Monday – Saturday 10.00am to 7.00pm
Closed on public holidays.

    Date of Purchase - dd/mm/yyyy (required)

    Merchant's Name (required)

    Invoice No.
    Please be informed if you do not submit the Invoice number , the default warranty based on manufacturing date will be applied.

    Product Type (required)


    Manufacturer (required)

    Model Number (required)

    Serial Number (required)

    Case Reason (required)


    Case Description

    Your Name (required)

    Company Name

    Type of Customer: End UserResellerGovernment

    Email (required)

    Contact Number (required)

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